HELP Desk

Why need help desk? Insead Help Desk is a feature-rich application, It works with auto Ticket generation method a user come and ask for a query the system generates that ticket and give that query a Unique I.D. With the help user can check the status of its query and also this will help technical team to determine what type of query is being asked and proposed so they can easily handle. They can decide whether the query is for technical staff or for management staff. Best Help Desk.